Custom software development in Riyadh
Business software, mobile applications and web portals, with API integration and ERP or CRM connectivity after interfaces and permissions are validated.
Explore software developmentA Saudi technology establishment · Riyadh · Operating since 2018
Majal Business Field: technology built around your business
We bring software development, artificial intelligence, business automation, enterprise communications and integration into one path, from understanding the challenge to a solution ready for operation.
MAJAL — مؤسسة مجال الأعمال للاتصالات وتقنية المعلومات. Riyadh, Saudi Arabia. Official website: majal.sa.
From need to operationClear delivery ownership
From RiyadhLocal business context
Labiba® and Talaphony®Two specialist brands within the Business Field ecosystem
A defined scopeWhat is included, and what is not
Majal Business Field · Riyadh
IT, software, AI and communications solutions for organisations
For organisations looking for a Saudi IT company in Riyadh, Majal Business Field brings custom software, artificial intelligence, contact centres, PBX, automation and systems integration into one accountable delivery path.
Enterprise AI and workflow automation
AI for knowledge, search, analysis and workflow automation, designed around approved data, access controls and human review where it matters.
Explore AI and automationContact Center, IP PBX and VoIP
Contact centre software spanning IVR, call routing and recording, campaigns, queues and operational reporting for business teams.
Explore contact centre solutionsCustomer experience and queue management
Connect calls, requests, bookings, tickets and waiting journeys to the organisation’s existing systems across branches and service centres.
Explore customer experience- 01OutcomeWhat should improve?
- 02SectorEntity and user context
- 03ReadinessExplore or active scope
- 04Suggested routeProduct, solution or integration
A clearer starting point
Not sure where to start?
Make three short choices for an initial route, or search the capability directory across Labiba®, Talaphony®, development and integration.
No commitment before scopeA reviewable recommendationProduct, solution or integration
Start with the outcome
What do you want to improve?
Choose the closest challenge and move directly to the relevant solutions and products.
Customer experience
Organize calls, queues, requests and service follow-up across branches and channels.
Sales and collections
Structure campaigns, call lists, outcomes and next actions with clear ownership.
Automation
Convert recurring steps into controlled workflows with inputs, outputs and checkpoints.
Assets and maintenance
Manage assets, requests, work orders, preventive maintenance and reporting across locations.
Computer vision
Defined computer-vision use cases, assessed against quality, environment and operational value.
Custom development and integration
Analysis, development, integration and documented delivery when an off-the-shelf product is not enough.
A portfolio with a clear path
Products pageChoose the route closest to your entity’s need
Start with the job you need to do. Each product has a defined role, a clear example and boundaries to support your choice; the proposal confirms delivery.
Showing 11 products
Choose by the job
3 productsCustomer service & communications
Contact Center handles calls, Queue handles on-site waiting, and Sada analyses beneficiary experience within its government audience.
Talaphony® Contact Center
Call & contact centre management
Give every call a clear path
When you need structured inbound calls, routing, campaigns and team reports.
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Talaphony® Smart Queue Management
Visitor queue management
Manage the visitor journey from ticket to service insight
When on-site visitors need tickets, calling and transfers between services.
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Labiba® Sada CX Enterprise
Beneficiary experience analytics
Connect beneficiary voice to service reality
For government teams linking beneficiary feedback to service events and tracking improvement.
Explore product →Choose by the job
2 productsRequests & service orchestration
Flow manages defined steps and approvers; Waseet coordinates government services through authorised systems.
Labiba® Flow
Request & approval management
Complete the work. Stop chasing it.
When a process has known forms, steps and approvers, and you need to see where every request stands.
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Labiba® Waseet AI
Cross-system service orchestration
Coordinate government services intelligently across connected systems
When a defined government service requires information and coordinated steps across multiple systems.
Explore product →Choose by the job
2 productsKnowledge & institutional readiness
BrainVault answers from sources; Miyar organises readiness requirements and evidence for government entities.
Labiba® BrainVault Enterprise
Enterprise knowledge search & answers
Bring organizational knowledge closer to the people who need it
When staff need an answer from organisational documents with a source they can open and verify.
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Labiba® Miyar AI
Readiness & evidence management
Turn framework and assessment requirements into organized work and review-ready evidence
For government teams collecting evidence for defined requirements and identifying gaps and accountable owners.
Explore product →Choose by the job
2 productsLearning & assessment
Campus AI supports content-led learning; TasHeeh Pro supports submission assessment and review.
Labiba® Campus AI
University content learning
Turn every university book into a learning journey that understands the student
When university content should connect reading, practice, progress and learning assistance.
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Labiba® TasHeeh Pro
Assessment & human review
Make assessment structured and reviewable
When submissions need consistent criteria, feedback, evidence and human review.
Explore product →Choose by the job
2 productsAssets & tenant service
AssetCare starts with the asset and its maintenance plan; AqarCare starts with the tenant, unit and service request. Two distinct products, not one licence.
Labiba® AssetCare
Asset & maintenance management
Make asset condition and required work visible
When the starting point is equipment or an asset: its condition, history, maintenance plan and required work.
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Talaphony® AqarCare
Tenant service & maintenance
Connect every tenant request to work order, closure and feedback
When a journey starts with a tenant, unit and service request, then continues to a visit and confirmation of completion.
Explore product →Inside our products
All productsModern interfaces across different operating paths
A balanced view of Labiba® and Talaphony® products without letting one visual dominate the portfolio.
Dashboard
Labiba® TasHeeh Pro
A correction cycle teams can follow
Criteria, requests and review in one clear information view.
Explore product →Product interface · illustrative data
Labiba® Flow
Requests and tasks in one view
See request status, the next responsible person and work that needs attention.
Explore product →Connected service journey
Talaphony® Smart Queue
Devices and interfaces for the visitor journey
A connected view of public calling, ticket kiosk, agent app and service-desk display.
Explore product →Evidence from real operating environments
View all clients and case studiesProducts and solutions inside the client journey
We state Business Field's role and boundaries, and connect every reference to a reviewable scope.
Reference case study in institutional delivery
From a service need to an operating ecosystem
Institutional communications, Labiba® products and custom student-service, knowledge and quality solutions under a delivery scope fully independent from the university's core platforms.
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Multi-channel operations ecosystem
Calls, contracts and financial records in one operating ecosystem
A custom ecosystem combining contact-centre operations, customers and contracts with a web portal, mobile apps and self-service kiosks around Tasaheel's processes.
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Multi-sector contact-centre operations built on Talaphony®
From conversation to service, sale or appointment inside the client system
Tawared operates contact-centre services for private and government organizations, connecting customer service, sales outreach, appointments and field delivery to client operations.
Explore the operating examplesHow we work
Good projects remove surprises early
A structured path validates scope, responsibilities, integration and acceptance before go-live.
Understand
Challenge, users, process, systems and data.
Design
Journeys and testable use cases.
Scope
Deliverables, exclusions, ownership and acceptance.
Build and integrate
Configuration, development, interfaces and data.
Launch
Testing, training, documentation and transition.
Support
Monitor operation and close agreed observations.
A clear first step
Start with the outcome, not the product name
Describe what you want to improve. We will help identify the closest product, package or development path.